On-Site IT Intern: Helpdesk & Onboarding

Wayne State University; Salt Lake City (UT); On-site; USD 20,664 - 27,552; Part time

Job summary

Wayne State University is hiring a part-time IT Intern based in Salt Lake City, UT. The role supports the Digital & IT Department by assisting with hardware deployment, onboarding new hires, and managing Tier 1 helpdesk tickets.

This is an entry-level position, ideal for candidates currently enrolled in Information Technology or a related field. Strong communication skills and a willingness to learn are essential for success.

Qualifications

• No professional experience required; coursework or personal projects in IT or networking are a plus.
• Dependable and detail-oriented across documented procedures.

Responsibilities

• Configure and deploy Mini PCs for digital displays.
• Assist with new-hire onboarding and imaging machines.
• Manage Tier 1 helpdesk tickets and document findings.

Skills

Familiarity with Windows operating systems

Basic understanding of networking concepts

Good communication skills

Customer-service mindset

Education

Currently enrolled in Information Technology or related field

Tools

Basic PC hardware

Job description

Wayne State University is hiring a part-time IT Intern based in Salt Lake City, UT. The role supports the Digital & IT Department by assisting with hardware deployment, onboarding new hires, and managing Tier 1 helpdesk tickets.

This is an entry-level position, ideal for candidates currently enrolled in Information Technology or a related field. Strong communication skills and a willingness to learn are essential for success.