IT Field Support Technician_Twin Falls

Gr8ttek; Twin Falls (ID); On-site; USD 27,552 - 55,104; Part time

Benefits offered by this job

$40 per call/$5 per call per diem

Dell/Lenovo certification training

Job summary

A technology services company in Twin Falls is looking for an entry-level Field Specialist to join their Infrastructure Delivery team. The role requires candidates to perform hardware-focused break fix services and includes responsibilities such as managing service calls and asset control. Ideal candidates must have technical certification, experience, and a valid driver’s license. Part-time employment offers competitive per-call compensation and training opportunities.

Qualifications

• 1-2 years of relevant experience is typically required.
• Valid driver’s license and reliable transportation with valid registration and adequate insurance.

Responsibilities

• Communicate clearly in written and verbal form.
• Accept and deliver all service calls assigned.
• Complete all administrative tasks associated with each call.
• Control and return of assets and inventory.

Skills

Communicating clearly in written and verbal form

Ability to drive yourself to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Job description

Overview

Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.

Responsibilities and Skills

• Communicating clearly in written and verbal form
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Benefits

$40 per call/$5 per call per diem

Dell/Lenovo certification training

Requirements

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience
• Ability to drive yourself to client locations
• Ability to lift and or move various computer equipment up to 50 lbs
• Valid driver’s license
• Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
• Must own a basic repair tool kit

Job details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Information Technology
• Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing