IT Field Support Technician_Springfield

Gr8ttek; Springfield (IL); On-site; USD 6,383 - 8,376; Part time

Benefits offered by this job

Certification training at no cost

Per call compensation

Job summary

A technology firm in Springfield is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Responsibilities include performing hardware-focused break-fix services and solutions, effective communication, and asset management. Candidates should have a technical school certification, relevant experience, and the ability to lift equipment. Compensation includes $40 per call and Dell/Lenovo certification training at no cost.

Qualifications

• 1-2 years of relevant experience in IT support.
• Ability to drive to client locations independently.
• Must have reliable transportation with valid registration and insurance.

Responsibilities

• Communicate clearly in written and verbal form.
• Accept and deliver all service calls assigned.
• Complete all administrative tasks associated with each call.
• Control and return of assets and inventory.
• Provide functional guidance to colleagues when necessary.

Skills

Troubleshooting and repair skills

Effective communication

Analytical skills

Ability to lift and move equipment

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Overview

IT Field Support Technician_Springfield role at Gr8ttek.

Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor, the Field Specialist will perform a variety of hardware-focused, break-fix services and solutions on client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.

Responsibilities

• Communicating clearly in written and verbal form
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Benefits

Benefits:

• $40 per call/$5 per call per diem
• Dell/Lenovo certification training AT NO COST TO YOU

Requirements

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience
• Ability to drive yourself to client locations
• Ability to lift and/or move various computer equipment up to 50 lbs
• Valid driver’s license
• Reliable transportation with valid registration and adequate insurance
• Additional requirements may exist if offer of employment is extended
• Must own a basic repair tool kit