On-site IT Field Technician: End-User & Hardware Pro

Zions Bank; Midvale (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance –

Life and Disability Insurance

Job summary

Zions Bancorporation is seeking an IT Field Service Technician to support the Zions Technology Center, offices and branch locations across the Salt Lake Valley in Utah. This in-office role will focus on desktop, workstation, and server support, with opportunities to contribute to IT service improvements and customer-focused delivery.

You will troubleshoot hardware, software, and networking issues, coordinate with TREO teams, and ensure reliable IT operations within a corporate banking

Qualifications

• Requires High School diploma or equivalent and at least 1+ years’ experience with computers, networks, software and hardware in a field services or related IT support role.
• A valid driver’s license and good driving record are required for this role.
• Proficient knowledge of application software, networks, PCs LANs, and terminals.
• Enterprise networking, hardware, and server experience highly preferred.
• N+ certification is a plus, not required.
• Ability to troubleshoot problems and make appropriate corrections and/or recommendations.
• Must be able to meet deadlines and work with customers on a daily basis.

Responsibilities

• Supporting the Information Technology Department with installing, administering and maintaining the infrastructure of desktops, laptops and other hardware
• Installation, setup, and maintenance of workstations to include workstation hardware components, base operating systems, networking, software environments
• Assisting with troubleshooting workstation, application and environmental problems
• Supporting server systems from an operating system and shared services perspective
• Assisting systems administrative team members in providing overall environment support
• Making recommendations on areas of improvement
• Provide quality analysis and subject matter expertise
• Assisting internal resources to provide the best possible administrative support
• Contributing to team efforts by accomplishing related results in corporative and supportive manner

Skills

Leadership

QA

Customer service

Problem solving

Education

High School diploma or equivalent

Tools

Networking hardware

Server experience

Job description

Zions Bancorporation is seeking an IT Field Service Technician to support the Zions Technology Center, offices and branch locations across the Salt Lake Valley in Utah. This in-office role will focus on desktop, workstation, and server support, with opportunities to contribute to IT service improvements and customer-focused delivery.

You will troubleshoot hardware, software, and networking issues, coordinate with TREO teams, and ensure reliable IT operations within a corporate banking