On-Site IT Field Engineer - Server & Storage Expert

Unisys; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Unisys is seeking a Field Engineer in Charlotte, NC to support large, complex clients across our product and service range. You will perform server and storage break/fix and VIP deskside support, using advanced tools to resolve issues and install storage and network devices.

Expect responsibilities that include hardware, software and OS troubleshooting and certification of mainframes and related infrastructure.

Qualifications

• High School Diploma or GED is required.
• May require technical certification or Associate Degree.
• Generally, 4-6 years’ experience in area of responsibility.

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Education

High School Diploma or GED

Technical certification

Associate Degree

Job description

Unisys is seeking a Field Engineer in Charlotte, NC to support large, complex clients across our product and service range. You will perform server and storage break/fix and VIP deskside support, using advanced tools to resolve issues and install storage and network devices.

Expect responsibilities that include hardware, software and OS troubleshooting and certification of mainframes and related infrastructure.