Field Engineer: Servers, Storage & VIP Desk-side Support

Unisys; West Columbia (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Healthcare

HSA matching

Learning opportunities

Job summary

Unisys in Columbia, SC is seeking a Field Engineer to support large, complex clients across server and storage products and services. You will perform break/fix on servers and storage, and conduct high-level installation activities for storage and network devices.

You will leverage advanced hardware, software, and operating systems knowledge with strong troubleshooting to resolve escalated issues and test and certify mainframes, servers, and related infrastructure.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4-6 years' experience in area of responsibility.

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Unisys in Columbia, SC is seeking a Field Engineer to support large, complex clients across server and storage products and services. You will perform break/fix on servers and storage, and conduct high-level installation activities for storage and network devices.

You will leverage advanced hardware, software, and operating systems knowledge with strong troubleshooting to resolve escalated issues and test and certify mainframes, servers, and related infrastructure.