On-Site IT Administrator: Secure Systems & End-User Support

ComTec Solutions, LLC.; City of Rochester (NY); On-site; USD 29,000 - 50,000; Full time

Job summary

ComTec Solutions, LLC. is seeking an Internal IT Administrator to own the company’s technology environment. This on-site role blends hands-on systems administration with end-user support and strategic planning to keep daily operations secure and reliable.

You will manage Microsoft 365, Windows Server, Active Directory, Exchange, Intune, and network infrastructure, provide Tier 1–3 support, and work closely with the Director of Finance to document changes and improve IT processes.

Qualifications

• 3–5+ years of progressive IT experience
• Strong systems administration background
• Experience supporting Microsoft 365 and Windows environments
• Experience implementing or evaluating new technologies preferred
• Associate or Bachelor’s degree in IT-related field preferred

Responsibilities

• Own and maintain internal IT operations including systems administration and end-user support
• Manage ticket intake, resolution, documentation, and escalation
• Deploy and support laptops, desktops, mobile devices, and peripherals
• Perform patching, upgrades, and routine maintenance
• Ensure compliance with IT policies and change management processes
• Provide after-hours support as needed

Skills

Windows Server

Active Directory

Microsoft 365

Exchange

Intune

Windows Desktop OS

VPN & Remote access

Endpoint security

Backup & DR systems

Network fundamentals

Hardware (HP/Dell)

Mail flow / Internet architecture

Education

Associate or Bachelor’s degree in IT-related field

Tools

Microsoft Intune

Job description

ComTec Solutions, LLC. is seeking an Internal IT Administrator to own the company’s technology environment. This on-site role blends hands-on systems administration with end-user support and strategic planning to keep daily operations secure and reliable.

You will manage Microsoft 365, Windows Server, Active Directory, Exchange, Intune, and network infrastructure, provide Tier 1–3 support, and work closely with the Director of Finance to document changes and improve IT processes.