On-Site Inventory & Service Specialist

W.W. Grainger, Inc.; West Columbia (SC); Sur place; USD 27 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Life insurance

PTO + holidays

401(k) match

Employee discounts

Résumé du poste

Grainger, Inc. in West Columbia, SC is seeking an On-Site Service Representative to stock, service, and support customer MRO needs on a full-time, on-site basis.

The role emphasizes inventory management, outstanding customer service, and field sales collaboration to drive account growth. You will follow routes, resolve issues quickly, and identify improvement opportunities while adhering to safety guidelines.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Valid driver's license and automobile insurance.
• Collaboration and problem-solving skills.

Responsabilités

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Connaissances

Customer service

Inventory management

Problem solving

Driver's license

Formation

High School Diploma

Outils

Routing software

Description du poste

Grainger, Inc. in West Columbia, SC is seeking an On-Site Service Representative to stock, service, and support customer MRO needs on a full-time, on-site basis.

The role emphasizes inventory management, outstanding customer service, and field sales collaboration to drive account growth. You will follow routes, resolve issues quickly, and identify improvement opportunities while adhering to safety guidelines.