On-Site Inventory & Customer Support Specialist

TestEquity LLC; North Richland Hills (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

TestEquity LLC is seeking an on-site Location Support Specialist who stocks and manages vendor managed inventory at client sites. The role ensures accurate inventory reflected in VMI software, maintains clean and safe stock areas, and resolves on-site customer issues to promote loyalty.

The position requires 2+ years in customer service, basic computer skills, and willingness to travel to customer sites within the designated area. Transportation and background screening are required.

Qualifications

• High school diploma or GED required.
• 2+ years of Customer Service experience required.
• Inventory Management experience preferred.
• Must be at least 18 years old.
• Must have reliable transportation.
• Must be willing to travel to customer sites in the designated area.
• Must pass a background clearance and drug screening.
• Proficient in basic computer use and software programs.

Responsibilities

• Receives and stocks weekly and emergency replenishment shipments.
• Inspects replenishment shipments for correct quantities and products.
• Performs inventory cycle counts weekly or quarterly.
• Keeps vendor managed inventory areas clean, safe, and labeled.
• Resolves on-site customer issues promptly to maintain loyalty.
• Collaborates with sales team to fulfill on-site needs.

Skills

Customer service

Effective communication

Teamwork

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Teams

Microsoft Outlook

Job description

TestEquity LLC is seeking an on-site Location Support Specialist who stocks and manages vendor managed inventory at client sites. The role ensures accurate inventory reflected in VMI software, maintains clean and safe stock areas, and resolves on-site customer issues to promote loyalty.

The position requires 2+ years in customer service, basic computer skills, and willingness to travel to customer sites within the designated area. Transportation and background screening are required.