On-Site Internet Installation Technician

NextLink

Pleasant Valley Township (IA)

On-site

USD 42,000 - 64,000

Full time

9 days ago

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Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

NextLink, a Hudson Oaks, Texas-based ISP, is looking for a Field Installation Technician to install and troubleshoot broadband services at customer sites. You will perform site surveys, configure routers, mount equipment, and ensure on-site service restoration with a strong focus on customer satisfaction.

Candidates should be comfortable working outdoors, lifting equipment, and handling cables (Cat5e and fiber).

Qualifications

Professional appearance and clear communication.
Ability to work independently and manage priorities.
Accountability to set priorities and meet deadlines.
Ability to operate in a fast-paced environment with interruptions.
Desire to learn and passion for technology.
Must pass a drug screening and background check; valid driver’s license.
Must be able to use tools to install equipment.

Responsibilities

Perform site surveys for potential customers to evaluate serviceability.
Diagnose customer problems at service calls and restore functional service.
Install Internet service at new customer locations, including mounting equipment and running Cat5e or fiber.
Configure routers and customer devices for access to Internet services.
Perform equipment upgrades and other related duties as assigned.