On-Site Inside Sales — Fort Smith, AR

Keathley Patterson - Industrial Solutions; Fort Smith (AR); On-site; USD 34,000 - 52,000; Full time

Job summary

Keathley Patterson – Industrial Solutions is seeking an Inside Sales specialist based on-site in Fort Smith, AR. You will handle inquiries, prepare quotes, process orders, and support product selection in coordination with outside sales and vendor partners.

You will manage phone and email communications, keep CRM/ERP records up to date, and follow up on quotes to drive revenue while supporting cross-functional teams to meet delivery commitments.

Qualifications

• Inside Sales and Lead Generation skills to manage inquiries, develop opportunities, and convert them into orders.
• Customer Service and Customer Satisfaction skills to build relationships and support long-term accounts.
• Strong Communication skills including verbal and written communication and active listening.
• Basic understanding of industrial products, automation, or electrical distribution is beneficial.

Responsibilities

• Handle incoming customer inquiries via phone and email.
• Prepare quotes, process orders, and support product selection.
• Maintain accurate records in the CRM and ERP systems.
• Follow up on open quotes to drive orders and revenue.
• Collaborate with operations and logistics to meet delivery commitments.
• Assist with basic lead generation within existing accounts.

Skills

Inside Sales

Lead Generation

Customer Service

Customer Satisfaction

Communication

Education

High school diploma

Tools

CRM/ERP systems

Job description

Keathley Patterson – Industrial Solutions is seeking an Inside Sales specialist based on-site in Fort Smith, AR. You will handle inquiries, prepare quotes, process orders, and support product selection in coordination with outside sales and vendor partners.

You will manage phone and email communications, keep CRM/ERP records up to date, and follow up on quotes to drive revenue while supporting cross-functional teams to meet delivery commitments.