On‑Site Inside Sales & Customer Service — Family‑Owned, Lancaster

Fessenden Hall Inc.; Rohrerstown (PA); Presencial; USD 20 664 - 34 440; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

401(k) retirement plan

Bonus opportunities

Resumo da oferta

Fessenden Hall Inc. in Lancaster, PA is seeking an Inside Sales / Customer Service representative to manage customer inquiries and build lasting relationships. The ideal candidate has a high school diploma and experience in customer service or sales, particularly in building materials. Responsibilities include answering customer calls, providing product information, and assisting with sales transactions. A comprehensive benefits package is provided, alongside hourly compensation based on experience.

Qualificações

• High school diploma required; prior customer service or inside sales experience preferred.
• Experience in countertop, cabinetry, woodworking, or building materials is a strong plus.
• Excellent interpersonal and communication skills with a genuine customer service mindset.

Responsabilidades

• Manage a high volume of incoming calls, emails, and walk‑in inquiries.
• Build sustainable customer relationships through open communication.
• Meet or exceed personal and team sales targets and call‑handling goals.

Conhecimentos

Customer service mindset

Excellent interpersonal skills

Ability to manage multiple priorities

Proficiency with Microsoft Office

Formação académica

High school diploma

Ferramentas

Agility software

Descrição da oferta de emprego

Fessenden Hall Inc. in Lancaster, PA is seeking an Inside Sales / Customer Service representative to manage customer inquiries and build lasting relationships. The ideal candidate has a high school diploma and experience in customer service or sales, particularly in building materials. Responsibilities include answering customer calls, providing product information, and assisting with sales transactions. A comprehensive benefits package is provided, alongside hourly compensation based on experience.