Field Sales Territory Manager - Greater Lancaster

Fessenden Hall Inc; Lancaster (Lancaster County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base Salary + Commission

Job summary

Fessenden Hall Inc. in Greater Lancaster is seeking a Field Sales Territory Manager to represent us in your assigned territory. You will build relationships with customers, identify opportunities, and drive product sales.

This is a field-based role with base salary plus commission; you will conduct face-to-face visits, prepare quotes, maintain CRM records, and stay informed about industry trends to help customers succeed.

Qualifications

• High school diploma or higher; bachelor's degree preferred.
• Proven sales history in building materials or woodworking is a plus.

Responsibilities

• Manage a high volume of incoming calls, emails, and walk-in inquiries to facilitate product purchases and deliver superior customer experience.
• Manage and grow an established customer base within your assigned territory.
• Identify and develop new business opportunities.
• Meet sales and margin targets while delivering exceptional customer service.
• Educate customers on product offerings through demonstrations and presentations.
• Provide market intelligence and competitive insights to stay ahead.
• Conduct face-to-face sales visits at customer facilities and prepare quotes or proposals.
• Respond to inquiries promptly and professionally; maintain CRM records and track activities.

Skills

Communication

Negotiation

Time management

Organizational skills

Independent work

Customer service

Interpersonal skills

Multitasking

Education

High school diploma

Bachelor's degree preferred

Job description

Field Sales Territory Manager

Wholesale Distributor of Building Materials

Reports To: Sales Manager | Location: Field-based Greater Lancaster

About Fessenden Hall

Since 1890, Fessenden Hall has been a trusted name in building materials distribution. With over 130 years of stability and growth, we are proud to offer careers-not just jobs. Many of our employees make Fessenden Hall their final career stop, building long-term success with our family-owned company.

When You Join Our Team, You Will Experience

• Supportive culture where managers and coworkers genuinely care about your success
• Industry-leading medical benefits - we cover 80% of your medical premium AND your entire deductible, so you keep more of what you earn
• Long-term stability with a company that’s stood the test of time

Compensation & Benefits

We invest in our people. Your benefits package delivers real dollar value beyond base compensation.

Exceptional Medical Coverage

Fessenden Hall covers 80% of your premium. An employer-funded HRA reimburses your full deductible each year, up to $4,000 individual or $8,000 family. Your effective deductible is $0. Out-of-pocket max is $6,550; above that, insurance pays 100%.

Fully employer-paid coverage.

Dental, vision, life, AD&D (1x salary to $50,000), short-term disability, and long-term disability (60% income replacement to age 65). Premiums are covered at 100%.

Retirement.

401(k) with auto-enrollment, discretionary company contributions, and full vesting after three years of service.

Time off.

Paid time off and paid holidays.

Support.

24/7 Employee Assistance Program, confidential and free, for you and your household.

Base Salary + Commission

Position Overview

Field Sales Territory Manager: As a Field Sales Territory Manager, you will be the face of Fessenden Hall in your territory. Your mission is to build relationships, solve problems, and help customers succeed.

Core Responsibilities

What You will Do

Manage a high volume of incoming calls, emails, and walk-in inquiries to facilitate product purchases and deliver superior customer experience

• Manage and grow an established customer base within your assigned territory
• Identify and develop new business opportunities
• Meet sales and margin targets while delivering exceptional customer service
• Educate customers on product offerings through creative presentations and demonstrations
• Provide market intelligence and competitive insights to help us stay ahead

Day-to-Day Activities

• Conduct face-to-face sales visits at customer facilities
• Prepare and present product quotations and proposals
• Respond to customer inquiries promptly and professionally
• Attend sales meetings and training sessions
• Maintain CRM records and track sales activities
• Stay current on industry trends and communicate relevant insights to customers

What We Are Looking For

Education & Experience

• High school diploma required; bachelor's degree preferred
• Experience in the woodworking or building materials industry is a plus
• Proven sales history preferred

Essential Skills

• Excellent communication, listening, and negotiation abilities
• Strong time management and organizational skills
• Ability to work independently and meet objectives
• Customer service mindset with interpersonal finesse
• Comfortable juggling multiple priorities

Requirements

• Valid driver's license with clean driving record
• Willingness to travel extensively within territory (not remote/work-from-home)
• Ability to safely operate company vehicles
• Commitment to workplace and driving safety standards

Fessenden Hall is an equal opportunity employer committed to building a diverse and inclusive workplace.

Must pass background check and drug test.