On-Site Infrastructure Technician — Server & Network Admin

G-Force Manufacturing; Savannah (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Employee discount

Job summary

Goodwill Southeast Georgia is seeking an Infrastructure Technician to maintain testing computer equipment, back up databases, and rebuild/install servers in Savannah, GA. The role is full-time, non-remote with weekend work and offers comprehensive benefits and career growth opportunities.

The position requires 5+ years in hardware/networking, Windows Server/AD/DNS/DHCP, and strong troubleshooting. A valid Georgia driver’s license and ability to pass security clearances are required.

Qualifications

• Bachelor’s degree in computer related field or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position
• Security+ certification or MCP (Microsoft Certified Professional) preferred.
• Minimum 5 years working with hardware configurations such as, but not limited to, network devices, installation, and configuration of software/hardware.
• Minimum 5 years’ experience working with/installing/configuring Windows server, Active Directory, DNS, DHCP, TCPIP protocol
• Individual must have knowledge and skills in PC repair, networking, troubleshooting and inventory.
• Must be able to communicate effectively to individuals of various educational and socio-economic backgrounds.
• Must be able to meet all required government security clearances.
• Possess a valid Georgia Driver’s license and be insurable by company carrier
• Ability to pass Georgia Department of Motor Vehicle driving record check.
• Able to work a flexible schedule including nights and weekends as required.

Responsibilities

• Administer internal servers and network equipment supporting LAN, WANs, wireless networks, and the organization’s overall security infrastructure. Troubleshoot and drive resolution of any related issues.
• Manage, configure, and deploy hardware and software updates, security patches and other necessary items on an as-needed basis.
• Manages, or assists with, configuration and administration of software and systems supported internally or provided by vendor partners, such as corporate POS systems.
• Oversee backup procedures to ensure data security, availability, and integrity of required resources.
• Collaborate with various managers and other IT personnel to improve existing processes, increase automation, and meet organizational development goals.
• Make recommendations for technology changes, process improvements and cyber protection.
• Manage network security tools, firewall, anti-virus and IPS and IDS systems by network monitoring and analysis, and performance tuning.
• Identify, troubleshoot, and document network connectivity and performance issues, escalating when necessary.
• Participate in required compliance activities as needed, including data log collection, statistical analysis, and proper reporting standards.
• Provide customer support and troubleshooting help to end users through email, telephone, and personal communication.
• Develop and maintain documentation pertaining to standards, procedures, and techniques for administration, change management, and problem resolution.
• Interface directly with other IT support technicians to resolve and document hardware and software troubleshooting tickets, bug reports and errors.
• Perform other technical duties as designated by the IT Management

Skills

Hardware configs

PC repair

Networking

Troubleshooting

Inventory mgmt

Education

Bachelor’s degree in computer related field

Security+ or MCP preferred

Tools

Active Directory

DNS/DHCP

Firewall/IPS/IDS

Network monitoring

Job description

Goodwill Southeast Georgia is seeking an Infrastructure Technician to maintain testing computer equipment, back up databases, and rebuild/install servers in Savannah, GA. The role is full-time, non-remote with weekend work and offers comprehensive benefits and career growth opportunities.

The position requires 5+ years in hardware/networking, Windows Server/AD/DNS/DHCP, and strong troubleshooting. A valid Georgia driver’s license and ability to pass security clearances are required.