INFRASTRUCTURE TECHNICIAN

G-Force Manufacturing; Savannah (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Employee discount

Job summary

Goodwill Southeast Georgia is seeking an Infrastructure Technician to maintain testing computer equipment, back up databases, and rebuild/install servers in Savannah, GA. The role is full-time, non-remote with weekend work and offers comprehensive benefits and career growth opportunities.

The position requires 5+ years in hardware/networking, Windows Server/AD/DNS/DHCP, and strong troubleshooting. A valid Georgia driver’s license and ability to pass security clearances are required.

Qualifications

• Bachelor’s degree in computer related field or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position
• Security+ certification or MCP (Microsoft Certified Professional) preferred.
• Minimum 5 years working with hardware configurations such as, but not limited to, network devices, installation, and configuration of software/hardware.
• Minimum 5 years’ experience working with/installing/configuring Windows server, Active Directory, DNS, DHCP, TCPIP protocol
• Individual must have knowledge and skills in PC repair, networking, troubleshooting and inventory.
• Must be able to communicate effectively to individuals of various educational and socio-economic backgrounds.
• Must be able to meet all required government security clearances.
• Possess a valid Georgia Driver’s license and be insurable by company carrier
• Ability to pass Georgia Department of Motor Vehicle driving record check.
• Able to work a flexible schedule including nights and weekends as required.

Responsibilities

• Administer internal servers and network equipment supporting LAN, WANs, wireless networks, and the organization’s overall security infrastructure. Troubleshoot and drive resolution of any related issues.
• Manage, configure, and deploy hardware and software updates, security patches and other necessary items on an as-needed basis.
• Manages, or assists with, configuration and administration of software and systems supported internally or provided by vendor partners, such as corporate POS systems.
• Oversee backup procedures to ensure data security, availability, and integrity of required resources.
• Collaborate with various managers and other IT personnel to improve existing processes, increase automation, and meet organizational development goals.
• Make recommendations for technology changes, process improvements and cyber protection.
• Manage network security tools, firewall, anti-virus and IPS and IDS systems by network monitoring and analysis, and performance tuning.
• Identify, troubleshoot, and document network connectivity and performance issues, escalating when necessary.
• Participate in required compliance activities as needed, including data log collection, statistical analysis, and proper reporting standards.
• Provide customer support and troubleshooting help to end users through email, telephone, and personal communication.
• Develop and maintain documentation pertaining to standards, procedures, and techniques for administration, change management, and problem resolution.
• Interface directly with other IT support technicians to resolve and document hardware and software troubleshooting tickets, bug reports and errors.
• Perform other technical duties as designated by the IT Management

Skills

Hardware configs

PC repair

Networking

Troubleshooting

Inventory mgmt

Education

Bachelor’s degree in computer related field

Security+ or MCP preferred

Tools

Active Directory

DNS/DHCP

Firewall/IPS/IDS

Network monitoring

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

INFRASTRUCTURE TECHNICIAN

Full Time Regular TECHNICIANS Savannah, GA, US

3 days ago Requisition ID: 7188

This position is non-remote and requires some weekend work.

Our Infrastructure Technicians are responsible for maintaining system infrastructure for testing computer equipment, backing up databases and data, and rebuilding and installing existing servers.

We Offer:

At Goodwill, we value our employees and offer competitive weekly pay, comprehensive benefits including health, dental, and retirement, generous PTO and holidays, and associate shopping discount.

• We foster a thriving culture built on teamwork and offer numerous career advancement opportunities, as well as FREE training and development opportunities.

Your Impact:

• Administer internal servers and network equipment supporting LAN, WANs, wireless networks, and the organization’s overall security infrastructure. Troubleshoot and drive resolution of any related issues.
• Manage, configure, and deploy hardware and software updates, security patches and other necessary items on an as-needed basis.
• Manages, or assists with, configuration and administration of software and systems supported internally or provided by vendor partners, such as corporate POS systems.
• Oversee backup procedures to ensure data security, availability, and integrity of required resources.
• Collaborate with various managers and other IT personnel to improve existing processes, increase automation, and meet organizational development goals.
• Make recommendations for technology changes, process improvements and cyber protection.
• Manage network security tools, firewall, anti-virus and IPS and IDS systems by network monitoring and analysis, and performance tuning.
• Identify, troubleshoot, and document network connectivity and performance issues, escalating when necessary.
• Participate in required compliance activities as needed, including data log collection, statistical analysis, and proper reporting standards.
• Provide customer support and troubleshooting help to end users through email, telephone, and personal communication.
• Develop and maintain documentation pertaining to standards, procedures, and techniques for administration, change management, and problem resolution.
• Interface directly with other IT support technicians to resolve and document hardware and software troubleshooting tickets, bug reports and errors.
• Perform other technical duties as designated by the IT Management

Your Qualifications:

• Bachelor’s degree in computer related field or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position
• Security+ certification or MCP (Microsoft Certified Professional) preferred.
• Minimum 5 years working with hardware configurations such as, but not limited to, network devices, installation, and configuration of software/hardware.
• Minimum 5 years’ experience working with/installing/configuring Windows server, Active Directory, DNS, DHCP, TCPIP protocol
• Individual must have knowledge and skills in PC repair, networking, troubleshooting and inventory.
• Must be able to communicate effectively to individuals of various educational and socio-economic backgrounds.
• Must be able to meet all required government security clearances.
• Possess a valid Georgia Driver’s license and be insurable by company carrier
• Ability to pass Georgia Department of Motor Vehicle driving record check.
• Able to work a flexible schedule including nights and weekends as required.

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.

COMMITMENT-LEARNING-ACCOUNTABILITY-INTEGRITY-SERVICE TO OTHERS-TEAMWORK

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.

Goodwill is one of the most recognized and respected brands in the country, and a career here means you become a part of transforming lives and helping people in your own neighborhood.

• We make a difference in the community
• We offer competitive wages & benefits
• We believe in promoting from within
• We support our associates in achieving their highest level of personal and professional growth

COME JOIN OUR TEAM AT GOODWILL SOUTHEAST GEORGIA!