On-Site Informatics & Networking Engineer

Agilent Technologies, Inc.

United States

Remote

USD 70,000 - 95,000

Full time

7 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Agilent Technologies Inc. is seeking a field service engineer to support customers through on-site installation, maintenance and repair of complex systems, including hardware, software and networking components.

You will optimize configurations, diagnose performance issues and advise on preventive maintenance to minimize downtime. You will collaborate with internal teams across Support, Sales, Marketing and R&D, and may deliver technical training and workshops for field engineers or customers.

Qualifications

Educational background in Information Technology, Computer Science, or related field.
Experience managing, administering, or building Windows Server environments.
Experience designing, implementing, or supporting network infrastructure.
Experience with virtualized environments and cloud platforms (AWS, Azure) or relevant certifications.

Responsibilities

Support customers with on-site installation, implementation, maintenance and repair of systems (hardware, software, networking, OS).
Install and optimize hardware/software/network configurations at customer sites.
Diagnose and resolve product performance problems and provide preventive maintenance guidance.
Collaborate with Support, Sales, Marketing and R&D to deliver solutions and escalate issues as needed.
May deliver internal technical training and maintenance seminars/workshops for field engineers or customers.