On-Site Housekeeping Team Lead

Hei Hotels Inc.; Pittsburgh (Allegheny County); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental plans

Vision insurance

401(k) with matching

Hotel room discounts

Pet insurance

Paid time off (vacation, sick, holiday

Job summary

HEI Hotels & Resorts is seeking a Housekeeping Supervisor at the Pittsburgh Marriott City Center in Pittsburgh, PA. You will lead the housekeeping team to maintain high cleanliness standards and guest satisfaction in a fast-paced hotel environment.

The role requires supervising staff, coordinating shifts, and ensuring adherence to safety and sanitation protocols while delivering exceptional service to guests and vendors.

Qualifications

• Housekeeping experience preferred.
• Ability to grasp, lift, carry or move materials weighing up to 100 lbs.
• Effective verbal and written communication skills.
• Ability to adapt communication style to different audiences.

Responsibilities

• Supervise housekeeping staff and provide training, coaching and feedback.
• Interview, hire, train, and evaluate staff; address performance and disciplinary issues.
• Inspect guest rooms, public areas and back of house for cleanliness and safety.
• Assign tasks and manage supplies to control inventory and expenses.
• Respond to guest requests and concerns to ensure satisfaction.

Skills

Housekeeping experience

Verbal communication

Written communication

Physical stamina

Job description

HEI Hotels & Resorts is seeking a Housekeeping Supervisor at the Pittsburgh Marriott City Center in Pittsburgh, PA. You will lead the housekeeping team to maintain high cleanliness standards and guest satisfaction in a fast-paced hotel environment.

The role requires supervising staff, coordinating shifts, and ensuring adherence to safety and sanitation protocols while delivering exceptional service to guests and vendors.