Housekeeping Supervisor

Hei Hotels Inc.; Pittsburgh (Allegheny County); Vor Ort; USD 36.000 - 60.000; Vollzeit

Benefits dieser Stelle

Medical and Dental plans

Vision insurance

401(k) with matching

Hotel room discounts

Pet insurance

Paid time off (vacation, sick, holiday

Zusammenfassung

HEI Hotels & Resorts is seeking a Housekeeping Supervisor at the Pittsburgh Marriott City Center in Pittsburgh, PA. You will lead the housekeeping team to maintain high cleanliness standards and guest satisfaction in a fast-paced hotel environment.

The role requires supervising staff, coordinating shifts, and ensuring adherence to safety and sanitation protocols while delivering exceptional service to guests and vendors.

Qualifikationen

• Housekeeping experience preferred.
• Ability to grasp, lift, carry or move materials weighing up to 100 lbs.
• Effective verbal and written communication skills.
• Ability to adapt communication style to different audiences.

Aufgaben

• Supervise housekeeping staff and provide training, coaching and feedback.
• Interview, hire, train, and evaluate staff; address performance and disciplinary issues.
• Inspect guest rooms, public areas and back of house for cleanliness and safety.
• Assign tasks and manage supplies to control inventory and expenses.
• Respond to guest requests and concerns to ensure satisfaction.

Kenntnisse

Housekeeping experience

Verbal communication

Written communication

Physical stamina

Jobbeschreibung

Housekeeping Supervisor# Career Opportunities at HEI Hotels & Resorts## Housekeeping SupervisorApply: On-Site: Marriott Pittsburgh City Center - Pittsburgh, PA: Full time: Posted Today: JR120607**About Us**At the Pittsburgh Marriott City Center, we don’t just offer exceptional hospitality — we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That’s why we’re committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work — it’s a place to build your future. Discover how far your potential can take you. Join us today.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors. Provide Housekeeping Team direction and support.### **Essential Duties and Responsibilities*** Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency.* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.* Respond to guest requests, concerns, and problems to ensure guest satisfaction.* Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Housekeeping experience preferred.* Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation.* Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.