On-Site HOA Manager – Pearl District Community

Bluestone Real Estate Services; Portland (OR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation

Three weeks of Paid Time Off

Eight paid holidays

Medical, dental, and vision insurance

401(k) with company match andimmediate

Company-paid life insurance

Education and professional development

Paid volunteer and community events

Opportunities for advancement

Job summary

Bluestone Real Estate Services in Portland's Pearl District seeks an On-site Association Manager for 30 hours/week (full-time, benefits-eligible) to oversee daily operations and partner with the Portfolio Manager and Board of Directors. You will support homeowners, staff, vendors, and service providers while ensuring high operational and financial standards.

The role emphasizes strong customer service, organization, and timely communication, with evening board meetings and occasional on-call

Qualifications

• 2+ years of association management or related experience.
• At least 1 year of people management experience.
• Excellent customer service and relationship-building skills.
• Strong written and verbal communication and professionalism in sensitive situations.
• Highly organized with strong time management and attention to detail.
• Ability to balance priorities and drive projects forward.
• Proficiency with Word, Excel, Outlook and familiar with association management software such as AppFolio.

Responsibilities

• Oversee daily property operations and help ensure the community is operating at a high physical and financial standard.
• Serve as a primary point of contact for homeowners and respond to questions, concerns, and property needs.
• Partner with the Portfolio Manager and Board of Directors to establish priorities and carry out community initiatives.
• Lead and support onsite staff and provide guidance to direct reports.
• Conduct regular property inspections and identify maintenance, safety, and compliance concerns.
• Coordinate maintenance requests, vendors, contractors, and service providers through completion.
• Solicit and negotiate vendor contracts and monitor performance, quality, timelines, and budgets.
• Assist with capital projects, emergency preparedness, and other property initiatives.
• Review invoices, work orders, monthly financial statements, and variance reports.
• Assist with annual budgets, reserve studies, financial reviews, and other association financial activities.
• Administer association requirements including compliance notices, architectural requests, insurance documentation, owner delinquencies, and governing documents.
• Attend scheduled evening Board meetings and participate in after-hours/on-call coverage as required.

Skills

Customer service

Relationship-building

Communication skills

Organization & time management

Attention to detail

Prioritization

AppFolio

On-call availability

Staff leadership

Tools

Word

Excel

Outlook

Job description

Bluestone Real Estate Services in Portland's Pearl District seeks an On-site Association Manager for 30 hours/week (full-time, benefits-eligible) to oversee daily operations and partner with the Portfolio Manager and Board of Directors. You will support homeowners, staff, vendors, and service providers while ensuring high operational and financial standards.

The role emphasizes strong customer service, organization, and timely communication, with evening board meetings and occasional on-call