On-Site HOA Community Manager

Goodman Management Group; Glen Allen (VA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Benefits package (medical, dental, +)

Unlimited PTO

Flexible schedule

Bonus based on performance

Job summary

Goodman Management Group in Mechanicsville, VA, seeks an On-Site Community Manager for an HOA. The ideal candidate is tech-savvy with exceptional customer service and strong project management skills, capable of taking initiative and communicating with residents, the board, and vendors.

You will oversee daily operations, enforce rules, coordinate budgets, and manage contractor relationships while maintaining neighborhood standards.

Qualifications

• Excellent customer service experience.
• Tech-savvy professional.
• Strong oral and written communication skills.
• Solid project management experience.

Responsibilities

• Oversee daily operations, community maintenance, and rule enforcement; liaise between HOA board, residents and vendors.
• Maintain records, reports, and assist with budget preparation and financial tracking.
• Conduct onsite inspections; manage common area maintenance and contractor oversight.
• Prepare board meeting agendas and materials; attend meetings as required.

Job description

About The Job:

Goodman Management Group is a growing community association management company with Glen Allen & Chesapeake offices. We are passionate about bringing new ideas and innovative technology solutions to the community management industry. We are building a team of talented individuals dedicated to making our clients' lives easier and providing them with the highest quality service possible.

Robust benefits package including medical, dental, vision, short-term disability, term life insurance, optional long-term disability, and matching retirement contributions (all after 30 days). We believe in a healthy work/life balance and provide unlimited paid time off, flexible work schedule, and the opportunity to earn bonuses based on job performance. We know that work is essential, but it is not the end all/be all to how we live our lives. Your life and family come first, and we will talk extensively about this in job interviews, where you can speak with other current employees about their experience working at Goodman Management Group.

We are looking for an On-Site Community Manager for an HOA community in Mechanicsville, VA. We want to meet you if you are a tech-savvy professional with excellent customer service experience. Our ideal candidate has exceptional oral and written communication skills, strong project management experience, and can take initiative. You should be a ‘people person’ who can provide excellent service via phone, email, or face-to-face with community owners.

BASIC FUNCTION AND RESPONSIBILITY:

The Onsite Community Manager oversees daily operations, community maintenance, and rule enforcement while serving as the primary liaison between the homeowner association board, residents, and vendors to carry our board directives, ensure compliance, and maintain neighborhood standards.

PRIMARY DUTIES:

• The Onsite Community Manager shall maintain various types of records and reports and is responsible for the implementation and supervision of Board and Management policies, and the facilitation of communication and interpersonal relations among owners/residents by various means.


• Maintenance of files, budget compliance, and assistance with annual budget preparation.


• Conduct regular onsite inspections, identify repair needs, and manage common area maintenance and upkeep.


• Monitor the community for violations of architectural guidelines and bylaws and issue notices per the board's directives.


• Coordinate with contractors, secure bids for community projects, contract compliance, and oversee the quality of completed work.


• Act as the primary point of contact for homeowner inquiries.


• Prepare agendas and materials for board meetings.


• Attendance at board meetings and other meetings as requested.


• Annual budget preparation, monitor expenses, and aid in collection efforts.


• Committee oversight and training


• Communications coordination; decision-making; service performance and related activities; building security and safety compliance.


• Perform and oversee all administrative functions; oversee all accounts payable and receivable for the community.


• Assistance with insurance claims handling and processing.


• Production of monthly site management reports and other reports as instructed by Regional Manager.


• Maintain regular office hours 8:30AM - 5PM.


• Other duties as assigned by the Board.

WORK LOCATION & TRAVEL:

• Work location is On-site in Mechanicsville, VA


• Travel to Glen Allen, VA office 1-2 times per month