On-Site Healthcare Info Desk Coordinator

Gosnaphop; Nashville (TN); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Experience in healthcare environment

Variety of responsibilities beyond one

High interaction with patients and HCW

Contract-to-hire pathway

Collaborative, fast-paced environment

Job summary

Addison Group is seeking an Information Desk Receptionist for an on-site role in Nashville, TN. The position handles a high volume of calls and assists patients and visitors, coordinating internal notifications and emergency responses.

You will manage paging, monitor communication systems, and maintain daily information while delivering courteous, professional service in a fast-paced healthcare setting. This contract-to-hire role requires reliability and strong attention to detail.

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist, switchboard, call center, or healthcare preferred.
• Strong verbal communication and interpersonal skills.
• Professional and welcoming when interacting with patients and staff.
• Able to handle high volume calls with accuracy and attention to detail.
• Basic computer skills and ability to learn multiple systems.
• Ability to locate information using internal resources.
• Strong multitasking and organizational abilities.
• Calm, professional handling of urgent or emergency communications.
• Healthcare phone, switchboard, paging, or telecommunications experience is a plus.

Responsibilities

• Answer and route incoming calls to departments with professional customer service.
• Manage routine and urgent communications, paging staff and escalating emergencies.
• Monitor emergency notification systems and initiate appropriate procedures.
• Relay important information via email and internal platforms.
• Access internal systems to obtain patient-related information for callers and visitors.
• Distribute daily physician service and coverage information to departments.
• Use mobile devices to contact staff and coordinate responses.
• Connect requests to the appropriate personnel.
• Assist with emergency responses and code procedures.
• Maintain desk records, directories, schedules, and references.

Skills

Verbal communication

Interpersonal skills

Attention to detail

Customer service

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Addison Group is seeking an Information Desk Receptionist for an on-site role in Nashville, TN. The position handles a high volume of calls and assists patients and visitors, coordinating internal notifications and emergency responses.

You will manage paging, monitor communication systems, and maintain daily information while delivering courteous, professional service in a fast-paced healthcare setting. This contract-to-hire role requires reliability and strong attention to detail.