On-Site Furniture Repair Technician — Customer Focus

Default Brand; Atlanta (GA); Sur place; USD 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

Employee Discount 10% - 30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Résumé du poste

Ashley Furniture is seeking an On-site Outside Service Technician in Atlanta to repair case goods, leather, and upholstery. You will perform minor repairs on purchased furniture and ensure high-quality service in customers’ homes.

The role requires attention to detail, the ability to work independently or with a team, and strong problem-solving skills. You will coordinate with warehouse staff during inspections and maintain safe, clean work areas.

Qualifications

• Strong attention to detail
• Work independently as well as in a team
• Document management system
• Must maintain a clean driving record
• Analytical and problem solving skills
• Working knowledge of Continuous Improvement
• Handle multiple projects simultaneously within established time constraints
• Perform under strong demands in a fast-paced environment
• Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

Responsabilités

• Repairs with little guidance on all product types.
• Completes all repair types of entry level with additional skills requirements.
• Performs minor repair on top of surface of case pieces and tables.
• Performs solid color paper/side refinishes.
• Performs small corner damages that requires rebuild.
• Has general understanding of spray booth set up and use.
• Communicates any maintenance of tools, parts and hardware needed as well as keeping repair area/shop clean.
• Help to inspect damaged products and conveys if it can be repaired to likenew conditions.
• Works with warehouse personnel on techniques of minor touch up on products during the inspection process.
• Documents and follows through on recurring product damages.
• Assist other technicians.
• Accurately reports situations that occur when repairs cannot be completed.
• Must be able to assess damages to determine the most efficient way to repair them.
• Identifies damage, loss or surplus of goods and materials stored in the warehouse.
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
• Comply with safety regulations and maintains clean and orderly work areas.
• Maintains proper safety usage of all products that are used within the department.

Description du poste

Ashley Furniture is seeking an On-site Outside Service Technician in Atlanta to repair case goods, leather, and upholstery. You will perform minor repairs on purchased furniture and ensure high-quality service in customers’ homes.

The role requires attention to detail, the ability to work independently or with a team, and strong problem-solving skills. You will coordinate with warehouse staff during inspections and maintain safe, clean work areas.