Field Furniture Repair Technician (Daytona/Gainesville)

Ashley Furniture Industries; Daytona Beach (FL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discount

Life/Disability insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture Industries seeks an Outside Service Technician based in Daytona Beach, FL or Gainesville, FL to repair case goods, leather, and upholstery. You will perform minor repairs at customer sites, ensure quality restoration, and maintain a world-class service standard through effective communication with customers and team members.

You will inspect damage, determine repair feasibility, and collaborate with warehouse staff for touch-ups while keeping tools and work areas clean and safe

Qualifications

• Must pay close attention to detail when inspecting repairs.
• Ability to work independently or in a team on multiple repairs.
• Experience with document management systems is a plus.
• Maintain a clean driving record for site visits and pickups.
• Strong analytical and problem-solving skills to assess damages.
• Demonstrates continuous improvement in repair techniques.

Responsibilities

• Repair case goods, leather, and upholstery with minimal guidance.
• Perform minor repairs and refinishing as needed.
• Inspect damaged products and determine if repair returns to like-new condition.
• Coordinate with warehouse staff on touch-up techniques during inspection.
• Report when repairs cannot be completed; assist other technicians.
• Ensure safe, orderly work areas and tool maintenance.

Skills

Attention to detail

Teamwork

Document management

Clean driving record

Analytical thinking

Continuous Improvement

Multi-project management

Customer service

Professional communication

Job description

Ashley Furniture Industries seeks an Outside Service Technician based in Daytona Beach, FL or Gainesville, FL to repair case goods, leather, and upholstery. You will perform minor repairs at customer sites, ensure quality restoration, and maintain a world-class service standard through effective communication with customers and team members.

You will inspect damage, determine repair feasibility, and collaborate with warehouse staff for touch-ups while keeping tools and work areas clean and safe