Field Furniture Repair Technician - Upholstery & Case Goods

Ashley Furniture Industries; Warren (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

Ashley Furniture Industries is seeking a Furniture Service Technician to repair case goods, leather, and upholstery, including minor home repairs. You will handle various product damages with a customer-focused mindset, delivering world-class service to customers in their homes where required.

Responsibilities include performing repairs with minimal guidance, refinishing surfaces, inspecting damage for repair feasibility, and coordinating with warehouse personnel to ensure quality outcomes.

Qualifications

• Repair of case goods, leather, and upholstery furniture.
• Ability to perform minor furniture repairs and assess damage.
• Maintain safety and cleanliness in the work area.

Responsibilities

• Repairs with little guidance on all product types.
• Performs minor repair on top of surface of case pieces and tables.
• Performs refinishes and touch-ups as needed.
• Inspects damaged products for repair feasibility and outcome.
• Keeps tools, parts, and workspace organized and safe.
• Collaborates with warehouse staff during inspection and repair processes.
• Documents recurring damages and communicates repair limitations.
• Supports other technicians as needed.

Skills

Repair expertise

Customer service

Attention to detail

Tools

Spray booth setup

Job description

Ashley Furniture Industries is seeking a Furniture Service Technician to repair case goods, leather, and upholstery, including minor home repairs. You will handle various product damages with a customer-focused mindset, delivering world-class service to customers in their homes where required.

Responsibilities include performing repairs with minimal guidance, refinishing surfaces, inspecting damage for repair feasibility, and coordinating with warehouse personnel to ensure quality outcomes.