Dental Front Desk & Patient Care Coordinator

Prosmile; West Orange (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

ProSmile is seeking a proactive Front Desk receptionist in our Operations department. This role reports to the Office Manager and handles patient check-in, scheduling, payments, and insurance coordination with a friendly, professional demeanor.

The ideal candidate will manage multiple tasks efficiently, maintain the reception area, and support overall patient satisfaction under non-exempt, hourly conditions.

Qualifications

• High school diploma or GED required.
• Excellent interpersonal and communication skills.
• Ability to handle multiple tasks and manage patient flow.
• Professional and compassionate demeanor.

Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner.
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards.
• Maintains reception area and inventory control of office supplies, patient literature and all related items.
• Performs miscellaneous job-related duties as assigned

Skills

Interpersonal skills

Customer service

Communication skills

Multi-line phone system

Time management

Computer literacy

Education

High School diploma

Job description

ProSmile is seeking a proactive Front Desk receptionist in our Operations department. This role reports to the Office Manager and handles patient check-in, scheduling, payments, and insurance coordination with a friendly, professional demeanor.

The ideal candidate will manage multiple tasks efficiently, maintain the reception area, and support overall patient satisfaction under non-exempt, hourly conditions.