On-Site Financial Counseling Supervisor

UK King's Daughters; Ashland (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

UK King’s Daughters is hiring a Supervisor of Financial Counseling in Ashland, KY. The role oversees daily financial counseling activities, coordinates with revenue cycle, clinical and administrative teams, and ensures charity care and payment plans are handled effectively.

The position requires leadership to assign workloads, monitor performance, and maintain compliance with HIPAA, Medicare charity guidelines, and related policies. On-site, full-time role at KDMC Main Hospital Campus.

Qualifications

• Supervises daily workflow of financial counseling staff.
• Trains, mentors, and evaluates staff.
• Ensures compliance with policies, payer requirements, and regulations.

Responsibilities

• Responds to and resolves escalated patient financial concerns, including charity care and payment plans.
• Prepares reports on team performance and quality metrics.
• Coordinates with revenue cycle, clinical, and admin teams to improve access to care.

Skills

Supervision

Training

Staff management

Education

High school diploma or equivalent

Job description

UK King’s Daughters is hiring a Supervisor of Financial Counseling in Ashland, KY. The role oversees daily financial counseling activities, coordinates with revenue cycle, clinical and administrative teams, and ensures charity care and payment plans are handled effectively.

The position requires leadership to assign workloads, monitor performance, and maintain compliance with HIPAA, Medicare charity guidelines, and related policies. On-site, full-time role at KDMC Main Hospital Campus.