On-Site Field Service Tech — Hardware & Software Repair

Diebold Inc.; Florida; Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Diebold Nixdorf seeks a field service technician to install, debug and maintain hardware and software at customer sites, primarily on-site within the assigned territory. You will schedule services, perform inspections and minor repairs, and ensure customers understand product functionality.

You will inspect products for correct operation, escalate issues per procedure and complete all required paperwork, striving for high customer satisfaction and seamless service delivery.

Responsabilidades

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Descripción del empleo

Diebold Nixdorf seeks a field service technician to install, debug and maintain hardware and software at customer sites, primarily on-site within the assigned territory. You will schedule services, perform inspections and minor repairs, and ensure customers understand product functionality.

You will inspect products for correct operation, escalate issues per procedure and complete all required paperwork, striving for high customer satisfaction and seamless service delivery.