On-Site Field Service Engineer — IT & Networking

Verigent; Amarillo (TX); On-site; USD 75,768 - 89,544; Full time

Job summary

A leading technical services provider is seeking a Field Service Technical Engineer in Amarillo, TX to provide comprehensive technical support for project teams. This hands-on role involves troubleshooting and repairing hardware/software, and managing service tickets efficiently. The ideal candidate will possess at least 5 years of technical support experience with a strong grasp of networking and problem-solving. This position requires a proactive approach to resolve service requests and the ability to navigate various environments effectively. Competitive pay rate offered.

Qualifications

• Minimum of 5 years technical support experience troubleshooting, diagnosing, and repairing PC’s and networks.
• In-depth knowledge of networking topology, routers, switches, and WAPs.
• Must be able to manage multiple tasks in diverse environments.

Responsibilities

• Provide technical support for the project site team.
• Install, troubleshoot & repair hardware, software, & peripheral equipment.
• Manage service tickets in IT ticketing system.

Skills

Technical support experience

Networking knowledge

Problem-solving skills

Team player

Organizational skills

Job description

A leading technical services provider is seeking a Field Service Technical Engineer in Amarillo, TX to provide comprehensive technical support for project teams. This hands-on role involves troubleshooting and repairing hardware/software, and managing service tickets efficiently. The ideal candidate will possess at least 5 years of technical support experience with a strong grasp of networking and problem-solving. This position requires a proactive approach to resolve service requests and the ability to navigate various environments effectively. Competitive pay rate offered.