On-Site Field Service Engineer & Customer Tech Advocate

Fresenius Kabi USA

United States

On-site

USD 40,000 - 44,000

Full time

14 days+
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Job summary

Fresenius Kabi USA seeks a Field Service Engineer to provide technical direction and support to customers on operation and maintenance of company products. You will serve as the primary customer contact for technical issues and demonstrate product benefits.

The role may cover a designated region and requires strong hands-on service and travel as needed. The position offers a competitive hourly wage with comprehensive benefits and opportunities for professional growth.

Qualifications

  • Minimum of 1 year working in a similar field-based repair position.
  • Computer skills with Windows OS and MS Office.
  • Strong communication, both verbal and written.
  • Must be able to lift 50 pounds and perform physical tasks.
  • Willingness to travel overnight as required.
  • Ability to work independently with attention to detail.

Responsibilities

  • Install, check out, operate, maintain, repair, and upgrade equipment.
  • Provide preventative maintenance and keep service records.
  • Train customer personnel on operation and maintenance procedures.
  • Analyze failures and recommend corrective actions.
  • Support design changes to improve efficiency and reduce costs.

Skills

1 year field-based repair experience
Computer skills
Verbal and written communication
Independent thinking
Detail oriented
Strong problem-solving
Able to lift 50 pounds
Willingness to work long hours
Overnight travel readiness
English fluency

Tools

Microsoft Windows OS
Microsoft Word
Microsoft Excel
PowerPoint
Access

Job description

Fresenius Kabi USA seeks a Field Service Engineer to provide technical direction and support to customers on operation and maintenance of company products. You will serve as the primary customer contact for technical issues and demonstrate product benefits.

The role may cover a designated region and requires strong hands-on service and travel as needed. The position offers a competitive hourly wage with comprehensive benefits and opportunities for professional growth.

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