On-Site Field Reliability Engineer – Mechanical Seals

John Crane; Mount Vernon (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

John Crane, a business of Smiths Group, seeks a Customer Reliability Engineer or Technical Specialist to work on-site at a customer facility, performing seal evaluations, selections, and recommendations with oversight from the account manager. Travel may be required to support assignments.

Responsibilities include reviewing customer applications, directing installation and commissioning of mechanical seals, collecting data, reporting results with reliability software, and training customers in

Qualifications

• High school diploma or equivalent.
• Bachelor's degree in mechanical engineering preferred.
• Experience with mechanical seals and rotating equipment.
• Knowledge of MS Office and machining practices.
• Ability to manage multiple priorities in a high‑stress environment.
• Strong written and verbal communication.

Responsibilities

• Directs the installation and commissioning of mechanical seals and their auxiliary support systems.
• Reviews customer applications and makes recommendations for MTBR improvement with oversight.
• Observes, collects, and evaluates customer data; reports results using reliability management software.
• Maintains equipment surveys and communicates with customers, personnel, and vendors.
• Provides customer training for maintenance and operations; assists with the Management of Change process.
• Collects new equipment data sheets from customer project engineers for review.

Skills

Leadership

Facilitation

Interpersonal skills

Communication

Negotiation

Education

High school diploma

Bachelor's degree in mechanical engineering

Tools

MS Office

Job description

John Crane, a business of Smiths Group, seeks a Customer Reliability Engineer or Technical Specialist to work on-site at a customer facility, performing seal evaluations, selections, and recommendations with oversight from the account manager. Travel may be required to support assignments.

Responsibilities include reviewing customer applications, directing installation and commissioning of mechanical seals, collecting data, reporting results with reliability software, and training customers in