On-Site Facilities Contract Leader — Vendor Excellence

NBCUniversal; California (MO); On-site; USD 75,000 - 115,000; Full time

Job summary

NBCUniversal is seeking a Contract Services Manager in Universal City, CA to drive operational excellence by standardizing vendor relations, service performance, and contract scope. You will manage RFPs, QBRs, and large contracts (janitorial, infrastructure, utility) while partnering with facilities staff and internal departments.

You will lead cross-functional teams, ensure compliance, analyze data, and present actionable reports to drive cost control and service quality across NBCU West Coast

Qualifications

• Associate’s degree in related field or equivalent.
• 2+ years of experience in facilities management, operations, or business management.
• 2+ years of experience in vendor management.
• 2+ years of general accounting experience.
• 2+ years of experience in data analytics and verification.
• 2+ years of experience and knowledge of enterprise business systems and IWMS.

Responsibilities

• Lead and inspire a Set & Meet Expectations culture across colleagues and customers.
• Drive high vendor engagement through clear goals and recognition to foster a high-performance environment.
• Manage third party vendors for janitorial, waste, pest control, elevators, window washing and other needs.
• Assist in developing the scope of work for contract services with Senior Director and Sourcing.
• Lead QBRs with vendors to track CTIs, KPIs and develop new measures for effectiveness.
• Maintain knowledge of contract service agreements to ensure compliance.
• Confirm all third-party services are completed on time, within budget and process payments.
• Schedule and coordinate all third-party services to be completed on time.
• Coordinate day-to-day implementation of policies and procedures.
• Ensure all vendors are compliant with Sourcing, Procurement & EHS requirements.
• Work with executives to identify opportunities for continuous improvement.
• Audit facility work orders to ensure vendor costs are documented in CMMS.
• Create engaging reports for internal teams and external clients and present recommendations.

Skills

Cross Functional Partner

Always on time

Problem solver

Executer

Communicates with ease

Strive for best data metrics

Education

Associate’s degree or equivalent

Tools

IWMS

Excel programming

Job description

NBCUniversal is seeking a Contract Services Manager in Universal City, CA to drive operational excellence by standardizing vendor relations, service performance, and contract scope. You will manage RFPs, QBRs, and large contracts (janitorial, infrastructure, utility) while partnering with facilities staff and internal departments.

You will lead cross-functional teams, ensure compliance, analyze data, and present actionable reports to drive cost control and service quality across NBCU West Coast