On-Site Event Operations Lead (Part-Time)

EATS2SEATS; Lexington (KY); On-site; USD 2,200 - 5,600; Part time

Job summary

EATS2SEATS is seeking an Account Lead (Part-Time) for on-site leadership at the University of Kentucky in Lexington, KY. You will oversee event-day operations for concession and premium locations, coordinating staffing, inventory, and client communications to ensure quality and speed of service.

The role emphasizes exceptional customer service, safety compliance, and a positive, team‑oriented environment across events, with pre-event planning, staff orientations, and post-event payroll tasks

Qualifications

• Strong customer service focus with guest experience priority.
• Clear verbal instructions and proactive event-day updates to teams and partners.
• Experience in account management and client relationship support in events or hospitality.

Responsibilities

• Lead and organize teams of 50–400+ staff across multiple roles and locations.
• Oversee on-site operations, staffing flow, compliance, and client communication.
• Coordinate pre-event planning, staffing, and post-event payroll clean‑up and reporting.
• Maintain consistent communication with staff and client leadership to ensure alignment and continuous improvement.

Skills

Customer Service

Communication

Account Management

Leadership

Hospitality

Education

High School Diploma or Equivalent

Job description

EATS2SEATS is seeking an Account Lead (Part-Time) for on-site leadership at the University of Kentucky in Lexington, KY. You will oversee event-day operations for concession and premium locations, coordinating staffing, inventory, and client communications to ensure quality and speed of service.

The role emphasizes exceptional customer service, safety compliance, and a positive, team‑oriented environment across events, with pre-event planning, staff orientations, and post-event payroll tasks