On-Site Event Hospitality Specialist

RG&T Solutions; Madison (WI); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

RG&T Solutions is seeking a Guest Services Team Member to provide high-quality guest hospitality on-site at stadiums, arenas, and event venues in Madison, WI. You will work with a professional, team-oriented staff to ensure smooth entry, safety, and excellent guest experiences.

Key responsibilities include greeting guests, scanning tickets, guiding foot traffic, and answering questions while adhering to established safety procedures.

Competenze

• Excellent customer service and communication abilities.
• Ability to stay calm and professional in busy events.
• Team-oriented with clear procedures.
• Basic problem-solving for guest concerns.

Mansioni

• Greet guests and provide friendly, helpful assistance.
• Scan tickets and manage entry/check-in processes.
• Direct foot traffic to designated areas for smooth flow.
• Answer guest questions and resolve basic issues.
• Follow safety and security procedures to maintain crowd safety.

Conoscenze

Customer service

Communication

Calm under pressure

Team player

Descrizione del lavoro

RG&T Solutions is seeking a Guest Services Team Member to provide high-quality guest hospitality on-site at stadiums, arenas, and event venues in Madison, WI. You will work with a professional, team-oriented staff to ensure smooth entry, safety, and excellent guest experiences.

Key responsibilities include greeting guests, scanning tickets, guiding foot traffic, and answering questions while adhering to established safety procedures.