Guest Experience Specialist — Stadium Events

Green Bay Packers, Inc. and its subsidiaries; Green Bay (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Green Bay Packers, Inc. and its subsidiaries seeks a guest services team member to deliver a legendary experience at Lambeau Field during Family Night, home games, playoffs, and special events.

You will interact with guests and staff, know offerings, enforce stadium policies, and support The Packers Way Service Standards.

This role requires strong communication, teamwork, and flexibility with shifts; responsible for safety and guest satisfaction.

Qualifications

• Must be at least 16 years old.
• Ability to work in a team-oriented environment.
• Strong communication and interpersonal skills.

Responsibilities

• Interact with all guests and staff at Lambeau Field using clear communication.
• Be familiar with Lambeau Field offerings on gamedays and non-gamedays.
• Troubleshoot issues and offer solutions.
• Work Family Night and all 10 home games, plus potential playoff games.
• Enforce stadium policies and safety procedures.
• Stay flexible as staffing assignments shift.
• Support The Packers Way Service Standards.
• Provide timely feedback to supervisor and managers.
• Assist any employee as needed, regardless of department.

Skills

Teamwork

Communication

Interpersonal skills

Job description

Green Bay Packers, Inc. and its subsidiaries seeks a guest services team member to deliver a legendary experience at Lambeau Field during Family Night, home games, playoffs, and special events.

You will interact with guests and staff, know offerings, enforce stadium policies, and support The Packers Way Service Standards.

This role requires strong communication, teamwork, and flexibility with shifts; responsible for safety and guest satisfaction.