On-Site Equipment Technician & Customer Trainer

Elovate; Northern (KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Elovate in Washington state is seeking a Field Service Technician to provide on-site maintenance for customers’ equipment. You will deploy, install and test devices, troubleshoot issues, and train customers to operate their hardware confidently.

This role requires traveling to client sites, performing regular maintenance visits, and collaborating with customer service and logistics teams. You will follow safety policies and respond promptly to service requests to ensure customers are satisfied

Qualifications

• Willing to learn equipment and answer customer questions.
• Install, diagnose, repair equipment and components.
• Excellent communication and customer service skills.
• Ability to travel to job sites and work irregular shifts.

Responsibilities

• Install equipment at customer sites and train users.
• Diagnose issues and repair or replace malfunctioning hardware.
• Travel to job sites and perform regular maintenance visits.
• Operate company vehicle and follow safety policies.
• Coordinate with customer service and logistics teams.

Skills

Install equipment

Diagnose problems

Repair hardware

Troubleshooting

Customer service

Time management

Team collaboration

Communication skills

Job description

Elovate in Washington state is seeking a Field Service Technician to provide on-site maintenance for customers’ equipment. You will deploy, install and test devices, troubleshoot issues, and train customers to operate their hardware confidently.

This role requires traveling to client sites, performing regular maintenance visits, and collaborating with customer service and logistics teams. You will follow safety policies and respond promptly to service requests to ensure customers are satisfied