On-Site EHR Training Specialist

Avera; Mitchell (SD); On-site; USD 64,000 - 96,000; Full time

Benefits offered by this job

PTO available day 1 for eligible hires

Up to 5% employer matching retirement

Career development and mentorship

Job summary

Avera Health is seeking an Informatics Trainer to strengthen frontline adoption of our electronic health record systems. The role focuses on delivering effective instruction and hands-on coaching to clinicians and administrative staff across multiple clinics and facilities.

You will partner with clinical leaders and trainers to ensure consistent training delivery, user readiness, and efficient workflow adoption. This is an on-site, full-time position supporting several Avera locations.

Qualifications

• Ability to deliver instructor-led training and coaching for EHR users.
• Experience with clinical informatics or healthcare information systems.
• Strong communication and training material development skills.
• Experience with Epic certification is preferred.

Responsibilities

• Deliver EHR application training and coaching to end users.
• Support personalization and efficiency sessions for users.
• Provide hands-on application support during implementations.
• Deliver post-go-live refresher and optimization training.
• Assist super users and designated trainers with workflows.
• Identify training opportunities via workflow observation.
• Validate training materials with SMEs and Trainers.
• Test training environments and scenarios before delivery.
• Document learner feedback and training gaps; recommend updates.
• Maintain up-to-date knowledge of EHR applications and workflows.

Skills

EHR training

Workflow coaching

User onboarding

Instructor-led training

Education

Bachelor's in related area

Epic certification (or willing to obtain)

Job description

Avera Health is seeking an Informatics Trainer to strengthen frontline adoption of our electronic health record systems. The role focuses on delivering effective instruction and hands-on coaching to clinicians and administrative staff across multiple clinics and facilities.

You will partner with clinical leaders and trainers to ensure consistent training delivery, user readiness, and efficient workflow adoption. This is an on-site, full-time position supporting several Avera locations.