On-Site DoD Field Service Engineer III – Lead

CACI International; Maryland; On-site; USD 68,000 - 142,000; Full time

Job summary

CACI International is seeking a Field Service Engineer III to provide on-site support for DoD-related equipment installations, sustainment, and repairs. You will diagnose complex systems, train customer personnel, and coordinate with engineering and logistics to minimize downtime.

The role requires an active Secret clearance, a Master’s degree in engineering, and 7+ years of field service experience, with travel up to 25% to customer sites. Strong communication and leadership are essential.

Qualifications

• Active Secret security clearance is required.
• Master’s degree in an engineering discipline.
• 7+ years of field service engineering or related technical support experience.
• Proven ability to diagnose, troubleshoot, and repair complex equipment in operational environments.
• Ability to travel up to 25% to customer sites.
• Strong communication and customer service skills.

Responsibilities

• Oversee diagnostic, troubleshooting, and repair activities for complex fielded equipment and systems.
• Coordinate with engineering, logistics, and program management to resolve field issues.
• Provide hands-on technical training to customer personnel.
• Serve as primary technical point of contact for field-level support.
• Document field service activities and equipment status per reporting requirements.
• Support system upgrades and configuration changes at customer sites.
• Coach and review lower-level technicians.
• Travel to customer sites as required.

Skills

Active Secret clearance

Field service engineering

Customer liaison

Independent worker

Education

Master’s degree in Engineering

Job description

CACI International is seeking a Field Service Engineer III to provide on-site support for DoD-related equipment installations, sustainment, and repairs. You will diagnose complex systems, train customer personnel, and coordinate with engineering and logistics to minimize downtime.

The role requires an active Secret clearance, a Master’s degree in engineering, and 7+ years of field service experience, with travel up to 25% to customer sites. Strong communication and leadership are essential.