On-Site Digital Project Manager — AI & CX Innovation

WCL Group; Plano (TX); On-site; USD 68,000 - 97,000; Full time

Job summary

Fortune 500 Global Tech Brand in Plano, TX seeks a Digital Project Manager to lead end-to-end digital customer experience initiatives. You will manage user research, discovery, design, development, testing, and launch while bringing AI and new technology into team workflows.

This is an on-site, 12-month contract with strong extension potential. You will collaborate across design, engineering, marketing, and content teams, run Agile ceremonies, track KPIs, and present impact to senior leaders.

Qualifications

• 3-5 years of project management in digital product, marketing, agency, or consumer tech.
• Experience leading full design lifecycle: discovery, UX/UI, build, release.
• Familiarity with AI/LLMs for automation and productivity tools.

Responsibilities

• Lead end-to-end digital projects across research, discovery, journey mapping, wireframes and deployment.
• Integrate AI/ML and LLM tools to drive automation and efficiency in features and workflows.
• Facilitate Agile ceremonies and manage milestones, risks, and cross-department dependencies.
• Collaborate with UX/UI, marketing, content, engineering, and regional teams on goals and timelines.
• Maintain Jira/Confluence boards, roadmaps, and backlogs for project visibility.
• Ensure assets meet brand standards and specs; review with Photoshop briefly.
• Coordinate QA/UAT, triage defects, and validate user journeys before launch.
• Track KPIs and report performance and business impact to executives.

Skills

Business Analysis

Stakeholder Management

User-Centered Design

Education

Bachelor’s degree or equivalent practical experience in Business Administration, Information Systems, Communications, Computer Science, Marketing, or related field

Tools

Jira

Confluence

Adobe Photoshop

Excel

PowerPoint

Job description

Fortune 500 Global Tech Brand in Plano, TX seeks a Digital Project Manager to lead end-to-end digital customer experience initiatives. You will manage user research, discovery, design, development, testing, and launch while bringing AI and new technology into team workflows.

This is an on-site, 12-month contract with strong extension potential. You will collaborate across design, engineering, marketing, and content teams, run Agile ceremonies, track KPIs, and present impact to senior leaders.