On-Site Desktop Support Specialist II – San Diego

Hyundai Autoever America; San Diego (CA); On-site; USD 41,328 - 46,838; Full time

Benefits offered by this job

Excellent benefits

Job summary

Hyundai Autoever America in San Diego is seeking a Desktop Support Specialist II to provide on-site technical support. You will assist with installation, configuration, troubleshooting, and customer assistance for desktop computers and communication devices.

The ideal candidate has a Bachelor's Degree in Computer Science or equivalent, along with 3-7 years of relevant experience resolving complex technical issues. Competitive hourly pay of $30-34, plus excellent benefits, will be offered.

Qualifications

• 3-7 years of relevant experience performing Tier 2 support.
• Experience with desktop management and software installations.
• Ability to diagnose faults and restore technical service.

Responsibilities

• Provide on-site technical support to users in San Diego.
• Plan and deliver customer support services for PCs, laptops, and phones.
• Coordinate with IT teams to resolve helpdesk/service requests.

Skills

Technical support for business applications

Troubleshooting application connectivity issues

Knowledge of IT principles

Hardware installation

Microsoft Certifications

Education

Bachelor's Degree in Computer Science or equivalent

Job description

Hyundai Autoever America in San Diego is seeking a Desktop Support Specialist II to provide on-site technical support. You will assist with installation, configuration, troubleshooting, and customer assistance for desktop computers and communication devices.

The ideal candidate has a Bachelor's Degree in Computer Science or equivalent, along with 3-7 years of relevant experience resolving complex technical issues. Competitive hourly pay of $30-34, plus excellent benefits, will be offered.