On-Site Dental Equipment Service Technician

Medline Industries; United States; Remote; USD 54,000 - 81,000; Full time

Benefits offered by this job

Competitive compensation and benefits

LTD & Insurance

RRSP with company match

Vacation and personal days

Employee Assistance Program (EAP)

Career growth and training

Open communication with Senior Leaders

Employee referral program

Recognition programs

Social activities

Job summary

Medline Canada is seeking an on-site service technician to diagnose, repair, and support installation of dental equipment under service contracts. You will maintain client equipment, prepare service documentation, and communicate with sales and service teams to ensure high-quality care.

The role requires at least 3 years in equipment repair, electrical/mechanical skills, and a customer-focused approach. Certification is a major asset and a company-wide commitment to safety and continuous

Qualifications

• Exemplary customer service and communication skills.
• Strong problem-solving abilities with a focus on diagnostics and repairs.
• Ability to prioritize and organize work with limited supervision.
• Excellent written and verbal communication.

Responsibilities

• Respond to service requests promptly and meet client expectations.
• Maintain customer equipment and perform diagnostics, repairs, and routine maintenance.
• Document issues and repairs, order parts, and coordinate with sales and service coordinators.
• Ensure safety and compliance with manufacturer specifications during installations and repairs.

Skills

Customer service

Problem solving

Time management

Communication skills

Education

Certification or degree in mechanical/electrical repair

Job description

Medline Canada is seeking an on-site service technician to diagnose, repair, and support installation of dental equipment under service contracts. You will maintain client equipment, prepare service documentation, and communicate with sales and service teams to ensure high-quality care.

The role requires at least 3 years in equipment repair, electrical/mechanical skills, and a customer-focused approach. Certification is a major asset and a company-wide commitment to safety and continuous