On-Site Customer Support & Staffing Coordinator - Dalton

Quality Staffing; United States; Remote; USD 73,000 - 76,000; Full time

Job summary

Quality Staffing in Dalton is hiring a Customer Support Service professional for a full-time, on-site role. The position supports clients and job seekers, resolves inquiries, coordinates placements, and ensures a positive experience throughout the staffing process.

Salary ranges from $72,500 to $75,800 USD per year and offers a stable, on-site opportunity to grow within a staffing and recruiting environment.

Qualifications

• High school diploma or equivalent is required.
• Entry-level experience in customer service, staffing, or related field is preferred.
• Strong verbal and written communication skills and active listening.
• Organization and time-management abilities in a fast-paced environment.
• Willingness to learn staffing and recruiting processes and collaborate with teams.

Responsibilities

• Respond promptly to inquiries from clients and candidates via phone, email, and in person.
• Provide accurate information about job openings, staffing processes, and services.
• Maintain organized records of interactions and placement activities.
• Coordinate with recruiters and account managers to support workflows.
• Resolve routine issues and escalate complex concerns as needed.
• Follow up with clients and candidates to ensure satisfaction with services.
• Assist with onboarding paperwork and documentation for new placements.
• Support scheduling of interviews, orientations, and meetings.
• Identify opportunities to improve customer experience and internal communication.
• Uphold confidentiality and handle sensitive candidate information responsibly.
• Meet daily and weekly service targets while maintaining quality standards.
• Collaborate with the team to achieve staffing and recruiting goals.

Skills

Verbal communication

Written communication

Active listening

Problem solving

Time management

Team collaboration

On-site in Dalton

Education

High school diploma

Job description

Quality Staffing in Dalton is hiring a Customer Support Service professional for a full-time, on-site role. The position supports clients and job seekers, resolves inquiries, coordinates placements, and ensures a positive experience throughout the staffing process.

Salary ranges from $72,500 to $75,800 USD per year and offers a stable, on-site opportunity to grow within a staffing and recruiting environment.