Client Relations Specialist -Dalton,Ga.

Amcor, Inc.; Thomson (GA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A leading packaging solutions company in Thomson, GA is seeking a full-time sales support staff member. Responsibilities include responding to customer inquiries, developing relationships, and coordinating with sales and production teams. Applicants should possess an Associate's degree and have strong communication skills. A starting salary of $40,000 plus commission potential is offered. Benefits include health and dental insurance, paid time off, and a 401(k) plan.

Qualifications

• Associate's degree or equivalent with two years related experience required.
• Forklift, shipping, and warehouse experience a plus.

Responsibilities

• Respond promptly to customer inquiries regarding products.
• Understand customer needs and requirements.
• Develop relationships with new and existing customers.
• Source new sales opportunities via inbound and outbound calls.
• Schedule meetings for customers as required.
• Stay up-to-date on product knowledge and availability.
• Work with sales team to develop and grow profitable accounts.
• Confirm technical information and enter orders into system.
• Generate production orders as needed.
• Coordinate with production for timely delivery.

Skills

Multi-tasking

Excellent communication skills

Adaptability in fast-paced environment

High integrity

Proficiency in Microsoft products

Basic math skills

Strong phone presence

Education

Associate's degree or equivalent

High school or equivalent

Job description

Job description

Description:

Staff will interact on a continual basis with outside sales staff, production, technical and warehousing in an effort to communicate effectively with customers, ensuring high levels of customer satisfaction.

• Schedule: Monday-Friday, 8am-5pm or as needed
• Starting Salary: $40,000 + Quarterly commission (total comp potential $60K+)
• Location: Thomson, GA

Responsibilities:

To include but not limited to:

• Respond promptly to customer inquiries regarding products, quotations, availability and production lead times.
• Understand customer needs and requirements.
• Develop meaningful relationships with new and existing customers.
• Source new sales opportunities through inbound lead follow-up and targeted outbound cold calls and emails.
• Provide support in scheduling meetings for existing customers or new customers, as required.
• Stay up-to-date on product knowledge, availability, usage and pricing.
• Work directly with the outside sales team to develop and grow new and existing business into long term, profitable accounts.
• Confirm all technical information with customer and/or outside sales manager and enter orders into system.
• Generate production orders per customer PO’s and projected usage.
• Work closely with production to ensure on time availability and delivery of material.

Requirements and Skills:

• Ability to multi-task, prioritize and manage time effectively.
• Excellent interpersonal communication skills, both oral and written.
• Ability to operate effectively with high quality output in a fast-paced work environment, while adapting to quickly changing priorities.
• Possess a high level of integrity while working independently and in a team environment.
• Computer literate with proficiency utilizing Microsoft software products.
• Basic mathematical calculations to determine weights, percentages, area and volume.
• Strong phone presence.

Education and Experience:

• Associate's degree (A. A.) or equivalent from two-year College or technical school and two years of related experience and/or training or an equivalent of experience required.
• Forklift, Shipping and Warehouse experience a plus.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Required)

Work Location: In person