On-site Customer Support Specialist — Training & Growth

Ninesmw; Racine (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition Assistance

Paid holidays & PTO

On-site fitness

Employee Perks Café

Job summary

Uline, a family‑owned company with locations across North America, is seeking a Customer Support Specialist in Kenosha, WI to handle orders, provide product recommendations, and resolve inquiries using our advanced tools and training.

This on‑site role emphasizes customer‑focused service, problem solving and the ability to build lasting relationships via phone, email and chat. Employers offer comprehensive benefits and ongoing development opportunities.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world‑class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening

Communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family‑owned company with locations across North America, is seeking a Customer Support Specialist in Kenosha, WI to handle orders, provide product recommendations, and resolve inquiries using our advanced tools and training.

This on‑site role emphasizes customer‑focused service, problem solving and the ability to build lasting relationships via phone, email and chat. Employers offer comprehensive benefits and ongoing development opportunities.