Customer Service Pro — Training, Growth & Great Benefits

Uline; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Bonuses

Paid holidays

Paid time off

Tuition assistance

On-site amenities

Job summary

Uline in Kenosha, WI is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where training and tools set you up for long-term career success.

You will process orders, answer product, pricing and shipping questions, assist customers via phone, email and chat, and navigate our ordering platform. This role emphasizes a high school diploma, strong communication, and eagerness to learn with on-the-job

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training will be provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert and answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Listening

Communication skills

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Kenosha, WI is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where training and tools set you up for long-term career success.

You will process orders, answer product, pricing and shipping questions, assist customers via phone, email and chat, and navigate our ordering platform. This role emphasizes a high school diploma, strong communication, and eagerness to learn with on-the-job