Overnight Customer Service Specialist

Uline; Waukegan (IL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonus programs

Paid time off

Tuition assistance

On-site fitness center

Job summary

Uline Overnight Customer Service Representative in Kenosha, WI (on-site) handles orders, builds customer relationships, and delivers legendary service. Join a family-owned company where exceptional training and tools set you up for long-term success.

This full-time role offers 4- or 5-day on-site schedules, weekends included, with a $4 shift differential and pay from $29 to $34 per hour. You will assist customers via phone, email and chat, provide product recommendations, and grow with a stable,

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we will equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem solving

Listening

Multi-channel support

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline Overnight Customer Service Representative in Kenosha, WI (on-site) handles orders, builds customer relationships, and delivers legendary service. Join a family-owned company where exceptional training and tools set you up for long-term success.

This full-time role offers 4- or 5-day on-site schedules, weekends included, with a $4 shift differential and pay from $29 to $34 per hour. You will assist customers via phone, email and chat, provide product recommendations, and grow with a stable,