On-Site Customer Support & Data Entry Specialist

AppleOne Employment Services; Torrance (CA); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Statutory sick pay

Job summary

AppleOne Employment Services in Torrance, CA is hiring a Customer Support Representative for an on-site contract role. You will assist customers by phone and email, perform high-volume data entry, and troubleshoot EIN application issues in a structured business services environment.

This position suits recent graduates and early-career professionals who value accuracy, clear communication, and a willingness to learn as you interact with the IRS and document resolutions in internal systems.

Qualifications

• Recent graduates and early-career professionals gain hands-on experience in customer support, data entry, issue resolution and business documentation.
• Strong communication and accuracy are valued in a collaborative environment.
• Willingness to learn and adapt within a team setting is encouraged.

Responsibilities

• Provide professional customer support by phone and email with accuracy and courtesy.
• Complete high-volume alpha and numeric data entry with strong attention to detail.
• Troubleshoot EIN application issues and help resolve discrepancies for business owners.
• Work directly with the IRS to assist with customer-related application questions and follow-up.
• Document customer interactions, updates, and resolutions clearly in internal systems.
• Identify opportunities to improve workflow efficiency and support smoother customer service processes.

Skills

Customer support

Data entry

Problem solving

Attention to detail

Job description

AppleOne Employment Services in Torrance, CA is hiring a Customer Support Representative for an on-site contract role. You will assist customers by phone and email, perform high-volume data entry, and troubleshoot EIN application issues in a structured business services environment.

This position suits recent graduates and early-career professionals who value accuracy, clear communication, and a willingness to learn as you interact with the IRS and document resolutions in internal systems.