On-Site Customer Support Associate – Training & Growth

The Dorne Region; Oakbrook Terrace (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Dorne Region in Oakbrook Terrace is interviewing for a Customer Service Associate. This full-time, on-site role emphasizes clear communication, organization, and growth through daily client interaction.

You will assist individuals exploring benefit and coverage options, respond to initial questions, coordinate next steps, and maintain follow-up throughout the process. Training is provided so you can build confidence in each part of the role without needing industry experience first.

Qualifications

• Frontline customer service experience is valued.
• Ability to respond clearly to questions and coordinate next steps.
• Strong organizational skills to manage follow-ups.

Responsibilities

• Assist individuals exploring benefit and coverage options.
• Respond to initial questions and coordinate next steps.
• Maintain follow-up throughout the process.

Skills

Customer service

Communication

Organization

Job description

The Dorne Region in Oakbrook Terrace is interviewing for a Customer Service Associate. This full-time, on-site role emphasizes clear communication, organization, and growth through daily client interaction.

You will assist individuals exploring benefit and coverage options, respond to initial questions, coordinate next steps, and maintain follow-up throughout the process. Training is provided so you can build confidence in each part of the role without needing industry experience first.