Customer Support Associate | No Degree Required (Oakbrook Terrace)

The Dorne Region; Oakbrook Terrace (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Dorne Region in Oakbrook Terrace is interviewing for a Customer Service Associate. This full-time, on-site role emphasizes clear communication, organization, and growth through daily client interaction.

You will assist individuals exploring benefit and coverage options, respond to initial questions, coordinate next steps, and maintain follow-up throughout the process. Training is provided so you can build confidence in each part of the role without needing industry experience first.

Qualifications

• Frontline customer service experience is valued.
• Ability to respond clearly to questions and coordinate next steps.
• Strong organizational skills to manage follow-ups.

Responsibilities

• Assist individuals exploring benefit and coverage options.
• Respond to initial questions and coordinate next steps.
• Maintain follow-up throughout the process.

Skills

Customer service

Communication

Organization

Job description

Strong customer service comes down to one repeatable habit: leave the client knowing exactly what happens next.

The Dorne Region is interviewing for a Customer Service Associate in Oakbrook Terrace. This is a full-time, on-site opportunity for someone who communicates professionally, stays organized, and wants to grow through daily client interaction.

You will assist individuals exploring benefit and coverage options, respond to initial questions, coordinate next steps, and maintain follow-up throughout the process. Training is provided so you can build confidence in each part of the role without needing industry experience first.

We welcome candidates whose background comes from customer support, hospitality, retail, restaurants, reception, recruiting, or other people-facing settings. A college degree is not required.

This contractor role offers training, ongoing support, and income potential tied to performance. As your results develop, you can take on greater client and team responsibility over time.