Benefits Support Associate | Training Provided

The Dorne Region; Oakbrook Terrace (IL); On-site; USD 36,000 - 42,000; Full time

Job summary

The Dorne Region is seeking a Benefits Support Associate for an office-based, full-time role in Oakbrook Terrace. You will learn to connect with prospective clients, respond to inquiries, and coordinate appointments with the team. Training is provided and prior insurance experience is not required.

Through regular practice and team support, you will develop confidence in client conversations and gain opportunities to contribute to the sales and enrollment process as you grow with the team.

Qualifications

• Connect with prospective clients and respond to inquiries.
• Ask clear questions and listen for the person's priorities.
• Coordinate appointments with the appropriate team member.
• Record contact details and useful follow-up notes.
• Learn the insurance products and processes relevant to your responsibilities.
• Support sales and enrollment steps within your training and authorization.

Responsibilities

• Connect with prospective clients and respond to inquiries.
• Ask clear questions and listen for the person's priorities.
• Coordinate appointments with the appropriate team member.
• Record contact details and useful follow-up notes.
• Learn the insurance products and processes relevant to your responsibilities.
• Support sales and enrollment steps within your training and authorization.

Skills

Customer service

Communication

Questioning

Organizational skills

Job description

Your work starts with a conversation: what is the prospective client interested in, and what should happen next? Our Benefits Support Associate helps keep insurance sales and enrollment conversations moving in Oakbrook Terrace.

In this full-time, office-based role, you will learn to:

• Connect with prospective clients and respond to inquiries.
• Ask clear questions and listen for the person's priorities.
• Coordinate appointments with the appropriate team member.
• Record contact details and useful follow-up notes.
• Learn the insurance products and processes relevant to your responsibilities.
• Support sales and enrollment steps within your training and authorization.

Training is provided. You do not need prior insurance experience to be considered, and we welcome people whose experience comes from serving customers, handling questions, or keeping a busy day organized. Being open to feedback is important; knowing every product on day one is not.

Through regular practice and team support in this independent capacity, you can build a more confident approach to client conversations. Strong work can lead to greater client responsibility and opportunities to support the team's development.