On-Site Customer Service Pro — Growth & Training

Uline; Jefferson (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Tuition Assistance Program

Job summary

Uline, a family-owned company, is seeking a Customer Service Representative in Braselton, GA. You'll build customer relationships, provide solutions and deliver legendary service on-site. Hours are on-site full-time with various shifts.

We offer best-in-class training and a path for growth, plus comprehensive benefits like health insurance, 401(k) with 6% match and generous PTO. Join a fast-paced team and become a product and solutions expert, handling orders via phone, email, and chat with

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening

Communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, is seeking a Customer Service Representative in Braselton, GA. You'll build customer relationships, provide solutions and deliver legendary service on-site. Hours are on-site full-time with various shifts.

We offer best-in-class training and a path for growth, plus comprehensive benefits like health insurance, 401(k) with 6% match and generous PTO. Join a fast-paced team and become a product and solutions expert, handling orders via phone, email, and chat with